What if you lost the user name and password of Vident and fail to run an upgrade?  Here’s the proper solution.

Problem: 

My use account number and password lost .You please me gave account and password for me. I am using the Vident iAuto700 diagnostic scanner. Thank you.

VidentStore.com Solution:

Provide your Vident obd2 scanner Serial Number (S/N) to us to get you the login User Name. 

Then press “Forget password” on login interface to find password again.

*The method can be applied to all Vident scan tools.